Cyra Engineered Wood Shoe Rack in Wenge Colour

General Furniture Care & Maintenance Instructions

1. Ensure proper storage of the cartons/packages received to avoid damage before installation.
2. Ensure proper levelling of floor to avoid misalignment after assembly and usage.
3. Product should not be moved in assembled condition. It should be dismantled and shifted to other locations. Do not drag any knock down furniture in assembled condition. This may cause loosening of fittings.
4. Avoid exposure of furniture to moisture, high temperature or chemicals, Avoid keeping furniture under direct sunlight or expose it to extreme weather conditions, air conditioner vents etc.
5. Dust the furniture with clean, dry lint - free cotton cloth. Use moist cloth to clean glass surfaces. Do not use chemicals for cleaning the surfaces.
6. Use placemats or trivets under decorative products before placing directly on the surfaces of furniture, in order to avoid abrasion, scratches and damage.
7. Do not keep any hot product directly on furniture surface.
8. “Lift and shift” products kept on furniture rather than dragging the same.
9. Avoid putting naphthalene balls directly into the furniture.
10. Keep only suggested load on the shelves and drawers. Maximum load bearing capacity on large shelves is 15 kg.
11. Do not put stickers on the surfaces of the furniture.
12. Keep assembly instructions handy for future reference.

Return & Cancellation Policy

• At HomeTown, we want every purchase to be a positive experience. We will do our best to make everything right for you.
• Cancellation - If you change your mind after placing an order for any furniture item, you can cancel the order (or part of the order) within 24 hours of the order confirmation.
• Order for Home furnishing / decor / tableware / kitchenware cannot be cancelled.
• We are committed to ensuring your satisfaction with any product you have ordered from us.
• If the product was not received in good condition, we may repair/replace the part/component/product under warranty terms.
• Product cannot be refunded unless it has non-repairable manufacturing defects.
• Please get in touch with our Customer Service team to initiate a cancellation.
• Email us on care@hometown.in or Call us on 08069252525 (10.00a.m. to 7.00p.m. all days)
• Know More: Returns
• Cancellation